“How can I help?” I’ve been watching this show on Netflix called New Amsterdam about a medical director in a hospital who wants to shake...

“For the first time in a long time, I felt like my presence meant something.” These are the words of a participant in a recent workshop....

“Hi, I’m (name). I (description of role). Are you new here? Can I help you find anything?” As a consultant I go into hundreds of schools...

"I know! Let's MBWA!" A few years ago, I was working with a MNC on a 'managing with emotional intelligence' training project. The program...

“Let’s do it together!” In a workshop designed to improve engagement within a team, we were looking at how connections between team...